Introduction Our Privacy Policy describes the ways in which we collect, store, use, and protect your personal information. It is important that you review this Privacy Policy. By "personal information," we mean information that can be linked to a specific individual and used to identify that person. We do not consider anonymized data to be personal information, as it cannot be used to identify a specific person. We collect personal information from you when you use www.roknaltayeb.com or its related websites and services (the "Site"), including, but not limited to, when you buy and sell goods, participate in auctions, or contact our customer support team via phone or email. By providing us with your personal information, you expressly consent to our processing of your personal information in accordance with the terms of our Privacy Policy. We may modify our Privacy Policy at any time by posting a revised version on the Site. The revised version will be effective at the time of its posting, and your continued use of the Site after such posting constitutes your express consent to our continued processing of your personal information according to the terms of our revised Privacy Policy. Our Privacy Policy covers the following topics: Collection of Your Personal Information Use of Your Personal Information Your Use of Personal Information and Other Users' Information Accessing, Reviewing, and Modifying Your Personal Information Third-Party Website Links Cookies No Unsolicited or Fake Emails Protection of Your Personal Information How to Contact Us Regarding Privacy Questions Collection of Your Personal Information As part of your registration on the Site, you will be required to provide us with certain personal information, such as your name, shipping address, email address, and/or phone number, along with additional details like your date of birth or other identification information. To verify your identity, we may also require valid identification proof (such as a copy of your passport, residence visa, residence permit, national ID card, and/or driver’s license). We will also need to collect selected financial information from you, such as your credit card details and/or bank account information. You will need to enter this financial information in the "My Account" section of the Site. We use this financial information for billing purposes and to complete your orders. Once you have registered on the Site, you must not post any personal information (including financial information) anywhere on the Site other than in the "My Account" section. Restricting the posting of personal information to the "My Account" section protects you from potential fraud or identity theft. Posting personal information anywhere on the Site other than in the "My Account" section may result in the suspension of your account. We collect transaction information based on your activities on the Site (such as purchasing and selling items, participating in auctions). This transaction data is used solely in connection with the transactions you conduct on the Site and for no other reasons. Please note that we may use your Internet Protocol (IP) address (a unique number assigned to your computer server or Internet Service Provider (ISP)) to analyze user trends and improve the management of the Site. We may also collect information about your computer (e.g., browser type) and navigation details (e.g., pages you visit on the Site) along with the times you access the Site. Lastly, we may collect additional information from or about you in ways not specifically described here. For example, we may collect information regarding your communication with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments related to your use of the Site. When we aggregate personal information for statistical purposes, such aggregated data must be anonymized. Use of Your Personal Information We use your personal information only to provide services and customer support; measure and improve our services; prevent illegal activities; troubleshoot issues; collect fees; send you promotional emails, and verify the information you provide with third parties. For example, we may share some of the personal information you provide with banks or credit card authorization, processing, and verification services, or with third parties for fraud screening purposes. To verify your identity, we may require valid proof of identity (such as a copy of your passport, residence visa, residence permit, national ID card, and/or driver’s license). We will also need to collect selected financial information from you, such as your credit card details and/or bank account information. You will need to enter this financial information in the "My Account" section of the Site. We use this financial information for billing purposes and to complete your orders. Once you have registered on the Site, you must not post any personal information (including financial information) anywhere on the Site other than in the "My Account" section. Restricting the posting of personal information to the "My Account" section protects you from potential fraud or identity theft. Posting personal information anywhere on the Site other than in the "My Account" section may result in the suspension of your account. We collect transaction information based on your activities on the Site (such as purchasing and selling items, participating in auctions). This transaction data is used solely in connection with the transactions you conduct on the Site and for no other reasons. Please note that we may use your IP address (a unique number assigned to your computer server or ISP) to analyze user trends and improve Site management. We may also collect information about your computer (e.g., browser type) and navigation details (e.g., pages you visit on the Site) along with the times you access the Site. Lastly, we may collect additional information from or about you in ways not specifically described here. For example, we may collect information regarding your communication with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments related to your use of the Site. When we aggregate personal information for statistical purposes, such aggregated data must be anonymized. Disclosure of Your Personal Information Although we make every effort to maintain your privacy, we may need to disclose your personal information to law enforcement agencies, government authorities, or third parties when required by a court order, legal proceeding, or to comply with the law. Additionally, we may disclose your personal information in good faith to prevent physical harm, financial loss, report suspected illegal activity, or investigate a possible violation of our User Agreement. If www.rokneltayeb.com, any of its affiliates, subsidiaries, or related business assets are sold, your personal information may be disclosed to any potential buyer to continue providing the Site’s services or for other related purposes. We may share your personal information with other companies within our group to provide joint content and services, assist in detecting illegal activity, and enforce our policies. Your contact details should always be up to date, as they are linked to the personal information you provided upon registration. Customer Service Email For any inquiries or claims, email our customer service team at: Sales@eltaybe.com Include a link/URL or a screenshot of your request for reference. Terms and Conditions The low-price guarantee is limited to one price match per item per guest (i.e., an individual buyer cannot claim more than one item). It does not apply to limited-stock or out-of-stock items, daily/hourly deals, bundles, free gifts, coupon promotions, cashback offers, credit/debit card offers, or special events/festivals (e.g., National Day, New Year, holidays, etc.). Occasionally, we may encounter errors in product images, information, prices, etc., on the website during system updates. In such cases, www.rokneltayeb.com reserves the full right to cancel the order/purchase. www.rokneltayeb.com will attempt to resolve such errors in the best possible way and expects customer cooperation in such situations.